Accessibility Statement

Accessibility Statement for Superior Vents

Measures to Support Accessibility

Superior Vents takes the following measures to ensure the accessibility of www.superiorvents.com:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Superior Vents is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Superior Vents. Please let us know if you encounter accessibility barriers on Superior Vents:

We try to respond to feedback within 2 business days.

Technical Specifications

Accessibility of Superior Vents relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure the accessibility of Superior Vents, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Superior Vents:

  1. Comments from Users: Uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 10 business days. Please email us and let us know about the issue if you encounter an issue.
  2. Archived Documents: Might not work with current assistive technologies because they use outdated technologies that do not support accessibility. We convert documents to new formats upon request within 3 business days. Please contact Superiorvents@gmail.com for support.
Assessment Approach

Superior Vents assessed the accessibility of Superior Vents by the following approaches:

  • Self-evaluation

Customer Testimonials

Our customers love the noticeable difference in air quality, the professionalism of our team, and the peace of mind that comes with every thorough cleaning.

Peter saved my house today with his dryer vent inspection. Im very satisfied with the service I received, and will be using him for future cleanings.

Adam Losher

Amazing company to work with. Peter and Manny were efficient and very nice. Will use again for future ventures cleanings!

Sandra Barrantes

Peter once again did an outstanding job. On time, thorough, and explanation of what was done. Highly recommend this company.

Teresa Gurney

Peter, kept me informed of the time of service. Arrived as promised. They resolved my Dryer duct situation quickly and were professional and courteous.

Carlos Delgado

Great communication, great explanation of services. On time, worked hard, and completed what they said they would do. I would recommend this company to anyone needing the services they provide. Top notch professional, will use again in the future.

Trey McKinney

Had a pleasant experience with this company. Peter was very thorough on the process of dryer vent cleaning. The service was quick and easy. Will definitely use their services again.

Yaz

Peter and David were phenomenal. I had asked for the dryer duct cleaning of two homes and in both cases they explained what they would, cleaned up after themselves and were very professional. I would definitely recommend them.

IB DO

Peter and his assistant did a phenomenal job. They were very professional and worked very efficiently. This is truly a customer service centered company. They do a REAL duct cleaning. I will use them again and highly recommend their service!

Wealthy T

Superior Vents did an amazing job. They were very responsive and communicative throughout the process of cleaning the dryer vents. Extremely kind and helpful guys. Highly recommend!

Amanda Carlson

Peter and Corey did an excellent job for us today! Very friendly and informative. This was the first time we've had this sort of service done in our new home and we'll be definitely sticking with Superior Vents in the future!

David Kueber

We would recommend this company to anyone! Knowledgeable, hardworking, professional, fair pricing & exceptional customer service! So excited we found a company that we can rely on year after year!

M Z